Category: Cable Company

201603021200042803254Having access to internet and television is something natural today, and many people own more than one laptop and one TV. Because of this, there are also a multitude of TV cable providers, that offer you television, broadband connection and phone services in every area. Just in UK are hundreds of cable providers, with Sky being the leading company in this area.

However, the recent developments in this domain have determined the biggest companies to design specially tailored packages for their customers, as people have different needs and preferences, along with different paying possibilities.

Let’s see how you can negotiate or re-negotiate your cable contract very easily.


Cancelling the Service

If you’re looking to lower your cable bill, the fastest way for doing this is to call the cable provider and ask for cancelling the service. The customer service will take your call and you’ll end up talking to someone who is specially trained in figuring out what is the reason behind your decision. They are also trained to at least try to convince you to keep their service, by offering you alternative packages at lower prices – usually, this technique includes offering a similar package to a lower price.

 


Knowing What You Want

Every cable provider will have online promotions and discounts for new customers, so if you’d like to go with someone that offers you quality, take the Sky number and give them a call. Being the biggest company in the UK, they like to keep their clients happy and content, so they will definitely have the right type of promotion for your needs. You could need a complete package but with different options – just a few TV channels, no phone and a big broadband connection. Ask for details and you might be surprised by the available options.


Don’t Wait too Much

Sometimes, things get broken, so if you don’t have the cable service working for a few days, as the provider for a compensation – not only that this will keep your bill lower, but you won’t have to pay for services that were not provided – for example, if the installation was later than promised, of the service is out of function or if the remote that they provided you with is not working. Basically, this means that they have not respected their contractual clauses and you get to be reimbursed if it was their fault.


Know the Details

GREY-CHANNEL-BOXES-630x400Sometimes, some companies simply increase the price of the service without notifying the customer. Take a look at your contract and see if any of that is written there – don’t forget to read the fine print. If there is no such thing written in your contract – meaning that if the contract doesn’t say clearly that the company can increase the price of the service that they are providing without notifying the customer, you need to question them instantly.

Not only this is not legal, but you can open a lawsuit and have big chances of winning the case. Companies tend to fear this type of negative publicity so they will bring the price down or even lower than what you used to pay before.


Don’t Quit

If you want to simply lower you bill but still have the same benefits as before, just follow the website of the provider. There are new discounts and promotions that are unlocked from time to time, and you might get to see that the package you are using is down with 20% or 30% of the original price.

When this happens, all you have to do is call them and ask about what you have to do to change the price. The agents from customer service will definitely give you all the info that you are looking for in this area.

Cable Company

remote (1)There are a multitude of options for those who are looking for TV cable providers today, but it can be quite hard for someone to get an affordable package for cable, broadband or phone options. Not everyone needs to have hundreds of channels at their disposal, and you could have just a few of them for a lower price, without getting everything that’s in their grid.

Let’s see what you can do for solving this possible problem, along with a few options that you might have.


Researching Options

It’s a good thing to start searching among the providers for any special offer that they might have. Usually, a “basic” package will contain local-access channels, broadcast channels and public-service and government channels. These make up the lowest priced package available, but not every cable provider will advertise for it. You need to call them and ask about this option. One of the biggest UK cable providers is Sky, so get the Sky number and ask them what they offer for the basic package. You might get surprised and you might also find the best package for you through this action.

 


The Coverage

Going for the basic package doesn’t mean just a small price, but also a limited number of channels. If you want something more to look at, you might want to check the standard package and what the providers have in their offers. However, having a large number of channels won’t mean that you’ll spend all your time watching TV – you might want to make a compromise to keep the costs lower and still have access to the channels that you want. For the UK, Sky can provide you with different options and different packages, and all you have to do is decide exactly what you need.


The Provider

There are big cable providers like Sky, but there are also local providers that operate only in certain areas. It’s good to compare their offers – some people might recommend you to go with a local provider, but being a small company doesn’t also mean that they’ll give you both quality and a lower price.

You might want to choose the biggest cable provider and paying a little more money, instead of going with someone from your local area and getting a low quality service.


Calling Them

bt_sport_tv_tablet_motorgpAnyone you choose, make sure you call them. Take the Sky number or any other cable provider number and ask for the packages that they have for the lowest price. Also, ask for the benefits – if you can quit a certain program and not pay for it if you don’t need it anymore (like a children’s channel), if you can choose to sign a contract for a shorter period of time, like 6 months and so on.

Usually, their customer service will be able to answer all your questions in a very short time. However, don’t agree to make the changes over a phone call – ask them to get you a written contract that you can read and understand. It’s necessary because you will be legally responsible for anything that you agree to and the contract is a legal document that binds both parties to their responsibilities.


Deals

If getting a basic package is not enough, you can make an online search for the offers in the standard tier. There are plenty of cheap deals available and with an online browsing you will be able to compare the offers from different cable providers. This doesn’t meant that you have to choose from there, but it can be a good way to start seeing what it’s available on the market and in your price range.

Cable Company