Having access to internet and television is something natural today, and many people own more than one laptop and one TV. Because of this, there are also a multitude of TV cable providers, that offer you television, broadband connection and phone services in every area. Just in UK are hundreds of cable providers, with Sky being the leading company in this area.
However, the recent developments in this domain have determined the biggest companies to design specially tailored packages for their customers, as people have different needs and preferences, along with different paying possibilities.
Let’s see how you can negotiate or re-negotiate your cable contract very easily.
Cancelling the Service
If you’re looking to lower your cable bill, the fastest way for doing this is to call the cable provider and ask for cancelling the service. The customer service will take your call and you’ll end up talking to someone who is specially trained in figuring out what is the reason behind your decision. They are also trained to at least try to convince you to keep their service, by offering you alternative packages at lower prices – usually, this technique includes offering a similar package to a lower price.
Knowing What You Want
Every cable provider will have online promotions and discounts for new customers, so if you’d like to go with someone that offers you quality, take the Sky number and give them a call. Being the biggest company in the UK, they like to keep their clients happy and content, so they will definitely have the right type of promotion for your needs. You could need a complete package but with different options – just a few TV channels, no phone and a big broadband connection. Ask for details and you might be surprised by the available options.
Don’t Wait too Much
Sometimes, things get broken, so if you don’t have the cable service working for a few days, as the provider for a compensation – not only that this will keep your bill lower, but you won’t have to pay for services that were not provided – for example, if the installation was later than promised, of the service is out of function or if the remote that they provided you with is not working. Basically, this means that they have not respected their contractual clauses and you get to be reimbursed if it was their fault.
Know the Details
Sometimes, some companies simply increase the price of the service without notifying the customer. Take a look at your contract and see if any of that is written there – don’t forget to read the fine print. If there is no such thing written in your contract – meaning that if the contract doesn’t say clearly that the company can increase the price of the service that they are providing without notifying the customer, you need to question them instantly.
Not only this is not legal, but you can open a lawsuit and have big chances of winning the case. Companies tend to fear this type of negative publicity so they will bring the price down or even lower than what you used to pay before.
If you want to simply lower you bill but still have the same benefits as before, just follow the website of the provider. There are new discounts and promotions that are unlocked from time to time, and you might get to see that the package you are using is down with 20% or 30% of the original price.
When this happens, all you have to do is call them and ask about what you have to do to change the price. The agents from customer service will definitely give you all the info that you are looking for in this area.